AppsinityAPPSINITY
Discovery and analytics

Reviews

Reviews are a signed-in player's star value plus free text. They are the only public communication between players and a listing, and the only support channel on the page.

Open Appsinity Studio

How a review is written

  • Five clickable stars, with the label Your rating: not selected becoming Your rating: N/5.
  • A text box with maxlength="2000" and the placeholder Share what you liked….
  • Submitting without a rating is refused locally: Choose a star rating first.
  • Submitting signed out is refused with Sign in to write a review.
  • Success is Review saved.
  • The empty state reads No reviews yet. Be the first.
Note: There is no edit or delete affordance documented for the reviewer, and no developer reply thread in the listing template. Reviews are write-once from the player's side.

How many are kept and shown

So a listing with a thousand reviews shows ten, and the fifth bar of the breakdown tells users more than the text does.

LimitValue
Stored reviews returned100
Rendered on the listing10
Review text2,000 characters
Star value1-5, clamped
RefreshA Refresh button in the Studio reviews tab

When a review needs moderation

There is no developer-facing moderation tool. Everything goes through [email protected].

  • Abuse, doxxing or hate speech is a policy matter: report it with the listing slug and the text.
  • A competitor's fake reviews are a spam matter, not a content matter.
  • A factually wrong but sincere complaint is not a moderation case. Answer it.
  • A review reporting a genuine defect is the cheapest bug report you will get.

The other side: reports against your listing

Users can report a listing for six reasons — Spam or misleading, Unsafe download, Copyright issue, Adult or harmful content, Broken app or game, Other — with up to 3,000 characters of detail.

You are not notified of a report. You learn about it when the listing stops appearing, which is why a published support link matters: a player with a broken download who cannot reach you reaches the report button instead.

Watch out: A cluster of Unsafe download reports on a Windows build usually means SmartScreen, not malware — unsigned executables trip it. See Windows builds.

Frequently asked questions

Can I reply publicly to a review?

There is no reply control in the listing template. Use your support link, or update the listing text if the complaint is widespread.

Do reviews from the beta count?

Yes, if they were written against the listing. A hidden listing's reviews are not visible in the catalog but exist in the record.

Can I see reviews older than the 100 returned?

Not through the dashboard. Ask for an export if history matters to you.

Need help?

Developer publishing support: [email protected]
General support: [email protected]
Partnerships: [email protected]