APPSINITYDelete a developer account
Deleting an account is not a settings toggle. It removes the publisher behind every listing it owns, and there is no undo.
Open Appsinity StudioAccount deletion versus app deletion
Almost every request that arrives as "delete my account" is really "delete this one app" or "hide this app". Use the smallest action that solves it.
| Action | Where | Destroys |
|---|---|---|
| Delete app | Advanced settings on one project | That project, its listing, its reviews and its analytics |
| Unpublish | Publishing status | Nothing — visibility only |
| Delete developer account | Support request | Every project owned, plus the login and the profile |
Before you delete
- Settle money. A balance below the fixed $150 payout cannot be requested. Request what you can, and ask support about the remainder, before the account disappears.
- Export what you cannot re-create. Reviews, slugs and analytics history live only in Studio.
- Retire the listings honestly. Unpublish first so players do not download a build you will never maintain.
- Move the builds. Objects in storage belong to the account. Keep a local copy of every released artefact — the store is not your archive.
- Check for shared infrastructure. Licence-protected releases: installed copies keep working but can never be updated.
Making the request
Email [email protected] from the address on the account. Deletion is an identity-destructive action, so expect verification; include the slugs you own, since they are the strongest proof.
State the scope precisely: which account, which projects, and whether any project should be transferred to a teammate instead of deleted. A transfer that should have happened is the most common regret.
A player account is a different request, to [email protected]. See Player accounts.
After deletion
- Listings stop resolving. A saved URL shows the unavailable state rather than a redirect.
- Reviews are gone with the listing; they are not portable.
- Traffic and analytics history are gone.
- A new account can reuse the app name, which is a way to accidentally publish a successor that looks like a hijack.
- There is no grace period documented. Assume deletion is immediate.
Frequently asked questions
Can I delete my own account from Studio?
There is no self-service account deletion. App deletion exists in Advanced settings; account deletion is a support action.
What happens to a balance that is still there?
Ask before deleting. Once the account is gone, a residual balance is a research task rather than a payout.
Does deleting remove my files from storage?
Do not assume so. There is no self-service object deletion, so state the expectation in your request.
Developer publishing support: [email protected]
General support: [email protected]
Partnerships: [email protected]