AppsinityAPPSINITY
Store accounts

Mail preferences

Two booleans decide all outbound email to an account: marketingConsent and productUpdateConsent. Both live on the account record and both are patchable.

Open Appsinity Studio

The two flags

A developer account patches them through PATCH /api/auth/mail-preferences; a player account through /api/user-auth/mail-preferences. Both require the corresponding session token.

FlagDefaultSet whereGoverns
marketingConsentoffThe checkbox Send me occasional game, app, and offer updates.Promotional mail
productUpdateConsentonWritten as true by registrationProduct and listing update mail

What registration actually writes

Store sign-up always sends marketingConsent: false and productUpdateConsent: true alongside the account type. Checking the box at sign-up flips marketing on.

That default is the right one for a user: transactional mail is expected, promotion is not.

Note: The consent checkbox is not a Terms checkbox. The separate agreement line — I agree to the Appsinity Store Terms and Privacy Policy. — is mandatory and blocks sign-up when unchecked.

Email that ignores your preferences

Verification codes and password-reset links are transactional and are always sent. Nothing in the preference model suppresses them.

Codes expire after 10 minutes and there is no enforced delay between resends, so a missing mail folder is the first thing to rule out before requesting a third code.

  • If verification mail never arrives, the address is usually wrong or the domain rejects the sending server.
  • There is no in-dashboard view of what was sent when.
  • Developer accounts cannot change their address themselves — see Account recovery.

For a developer account

The same two flags exist, and the same rules apply. What you should expect to receive regardless: signing or upload failures worth action, policy notices against your listings, and payout correspondence once you have set up merchant details.

Use an address your team monitors. A single-person mailbox is an outage waiting to happen at the moment a listing is suspended.

Frequently asked questions

How do I unsubscribe?

Patch the flag off, or use the link in the mail. Transactional mail cannot be unsubscribed from.

Does consent affect what data is collected?

No. It affects email only; analytics counting works the same either way.

Can I see when consent changed?

The record stores the current value, not a history. Treat the change as unaudited.

Need help?

Developer publishing support: [email protected]
General support: [email protected]
Partnerships: [email protected]